Thursday, April 13, 2006

 

! for ! Interesteds

ABOUT MAILS

- ticking time bomb

Email volumes globally have increased substantially in the past few years. A study in 2002 revealed that corporate users received an average of 20-30 incoming mails a day and this was estimated to grow by as much as 80% by the end of 2003. 4 years later the volume has gone up significantly. According to the industry experts, email volumes currently stand at 56.3 billion per day as opposed to just 9 billion per day in 1999. This number is supposed to shoot up to 163.4 billion per day by 2007- that’s nearly three times increase in the next two years.

A recent Osterman research conducted in association with EMC/Legal to in the US revealed that 38% of the organizations have experienced more than 50% growth in email volumes. In addition, while 55% of the organizations saw their email storage requirements rise in excess of 50%, 10% of the organization saw email storage requirements grow by more than 200%. The situation is not different in Indian corporate world.

Business and enterprise have undergone a complete change in the last few years, thanks to the email. Electronic Mail boxes store the majority of intellectual property regardless of the size of the company. As said by Head of data center and storage, “Enterprises need to ensure that they adhere to strict regulations that affect every facet of email communication.”

A large number of enterprises have global ambitions today, which makes regulatory compliance as one of the biggest business drivers in deploying email management solutions. An email management strategy could help organizations avoid legal and regulatory liabilities. Today, a significant part of company information and records exist in digital format that involves both online and offline storage. Section 404 of the Sarbanes Oxely (SOX) Act 2002, requires an unprecedented level of alignment between IT practices and business practices; between technology management and financial management and between record management practices (retention, storage, and disposal) and compliance requirements.

The other problem is of mails in a decentralized environment where mails reside on desktops. And obviously having decentralized mails is risky as the organization does not have any control over local PST files where Email is a business record and is valid in many countries as a legal record. Their migration is even more difficult.

EMAIL MANAGEMENT IN INDIAN ENTERPRISES

The trend towards devising a strategy for effective email management is catching up with India. Email management is not viewed as key to good corporate governance and as a tool to manage the company’s code of conduct. The trend is fast picking up in sectors like BFSI and telecom as well as multinational corporations and large corporate houses across different sectors.

There are technologies and solutions in the market that can be used to address typical problems associated with emails in both centralized and decentralized milieus. However, awareness needs to be created, which should be backed with adequate training. Strategizing Email management has taken off India and that is heartening for future of Indian Enterprise.


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